Safeguarding Policy

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Safeguarding Policy

Our prime responsibility is the welfare and well-being of all children in our care.  As such we believe we have a duty to the children, parents/carers and staff to act quickly and responsibly in any instance of concern that comes to our attention.  KID-ZONE has a duty to report any suspicions of abuse and neglect to the Local Authority that have a duty to investigate such matters.  KID-ZONE will follow the child protection procedures laid out by the local authority and will seek advice on all steps taken subsequently.

As Safeguarding is a much wider subject than the elements covered within a single policy, therefore this document should be used in conjunction with the settings other policies and procedures.

The Designated Area Safeguarding Co-ordinator  is Angela Makinson & Chloe Martin
The Designated Safeguarding Co-ordinator of for this setting is……………………………………………………
The Designated Deputy Safeguarding Co-ordinator for this setting is…………………………………………….


Legal framework and definition of safeguarding

·         Children Act 1989 and 2004
·         Childcare Act 2006
·         Safeguarding Vulnerable Groups Act 2006
·         Children and Social Work Act 2017
·         The Statutory Framework for the Early Years Foundation Stage (EYFS) 2017
·         Working together to safeguard children 2018
·         Keeping children safe in education 2019
·         Data Protection Act 2018
·         What to do if you’re worried a child is being abused 2015
·         Counter-Terrorism and Security Act 2015.

Safeguarding and promoting the welfare of children, in relation to this policy is defined as: 

Protecting children from maltreatment
Preventing the impairment of children’s health or development
Ensuring that children are growing up in circumstances consistent with the provision of safe and effective care
Taking action to enable all children to have the best outcomes.
(Definition taken from the HM Government document ‘Working together to safeguard children 2013’).

Policy intention

To safeguard children and promote their welfare we will:
Create an environment to encourage children to develop a positive self-image
Provide positive role models
Encourage children to develop a sense of independence and autonomy in a way that is appropriate to their age and stage of development
Provide a safe and secure environment for all children
Always listen to children
Provide an environment where practitioners are confident to identify where children and families may need intervention and seek the help they need
Share information with other agencies as appropriate.

The setting is aware that abuse does occur in our society and we are vigilant in identifying signs of abuse and reporting concerns. Our practitioners have a duty to protect and promote the welfare of children. Due to the many hours of care we are providing, staff may often be the first people to identify that there may be a problem. They may well be the first people in whom children confide information that may suggest abuse or to spot changes in a child’s behaviour which may indicate abuse.

Our prime responsibility is the welfare and well-being of each child in our care. As such we believe we have a duty to the children, parents and staff to act quickly and responsibly in any instance that may come to our attention. This includes sharing information with any relevant agencies such as local authority services for children’s social care, health professionals or the police. All staff will work with other agencies including as part of a multi-agency team, where needed, in the best interests of the child.

The setting aims to:

Keep the child at the centre of all we do.
Ensure staff are trained to understand the safeguarding policy and procedures, are alert to identify possible signs of abuse, understand what is meant by child protection and are aware of the different ways in which children can be harmed, including by other children through bullying or discriminatory behaviour.
Ensure that all staff feel confident and supported to act in the best interest of the child share information and seek the help that the child may need.
Ensure that all staff are familiar and updated regularly with child protection training and procedures and kept informed of changes to local/national procedures.
Make any referrals in a timely way, sharing relevant information as necessary in line with procedures set out by the Sefton Safeguarding Children Board
Ensure that information is shared only with those people who need to know in order to protect the child and act in their best interest .
Ensure that children are never placed at risk while in the charge of nursery staff.
Take any appropriate action relating to allegations of serious harm or abuse against any person working with children, or living or working on the nursery premises including reporting such allegations to Ofsted and other relevant authorities.
Ensure parents are fully aware of child protection policies and procedures when they register with the setting and are kept informed of all updates when they occur.

Regularly review and update this policy with staff and parents where appropriate and make sure it complies with any legal requirements and any guidance or procedures issued by Sefton Safeguarding Children Board.


We will support children by offering reassurance, comfort and sensitive interactions. We will devise activities according to individual circumstances to enable children to develop confidence and self-esteem within their peer group.

Contact telephone numbers

Local authority children’s access/social care team 0845 140 0845
Local authority children’s social care team (Out of Hours/Emergency Duty Team) 0151 934 3555
Designated Officer for Local Authority (DO) 0151 934 3783
Ofsted Telephone: 0300 123 1231
Local Safeguarding Children Board (LSCB) 0151 934 4706/3366

Types of abuse and particular procedures followed

Abuse and neglect are forms of maltreatment of a child. Somebody may abuse or neglect a child by harming them, or by failing to act to prevent harm. Children may be abused within a family, institution, or community setting by those known to them or a stranger. This could be an adult or adults, another child or children.

The signs and indicators listed below may not necessarily indicate that a child has been abused, but will help us to recognise that something may be wrong, especially if a child shows a number of these symptoms or any of them to a marked degree.

Indicators of child abuse

Failure to thrive and meet developmental milestones
Fearful or withdrawn tendencies
Aggressive behaviour
Unexplained injuries to a child or conflicting reports from parents or staff
Repeated injuries
Unaddressed illnesses or injuries.

Recording suspicions of abuse and disclosures

Staff should make an objective record of any observation or disclosure, supported by the setting manager or Designated Safeguarding Co-ordinator (DSCO). This record should include:
Child’s name
Child’s address
Age of the child and date of birth
Date and time of the observation or the disclosure
Exact words spoken by the child
Exact position and type of any injuries or marks seen
Exact observation of any incident including any other witnesses
Name of the person to whom any concern was reported, with date and time; and the names of any other person present at the time
Any discussion held with the parent(s) (where deemed appropriate).

These records should be signed by the person reporting this and the *manager/*DSCO/*supervisor, dated and kept in a separate confidential file.

If a child starts to talk to an adult about potential abuse it is important not to promise the child complete confidentiality. This promise cannot be kept. It is vital that the child is allowed to talk openly and disclosure is not forced or words put into the child’s mouth. As soon as possible after the disclosure details must be logged accurately.

It may be thought necessary that through discussion with all concerned the matter needs to be raised with the local authority children’s social care team and Ofsted, and/or a Common Assessment Framework (CAF) needs to be initiated. Staff involved may be asked to supply details of any information/concerns they have with regard to a child. The setting expects all members of staff to co-operate with the local authority children’s social care, police, and Ofsted in any way necessary to ensure the safety of the children.

Staff must not make any comments either publicly or in private about a parent’s or staff’s supposed or actual behaviour.

Physical abuse 

Action needs to be taken if staff have reason to believe that there has been a physical injury to a child, including deliberate poisoning, where there is definite knowledge, or reasonable suspicion that the injury was inflicted or knowingly not prevented. These symptoms may include bruising or injuries in an area that is not usual for a child, e.g. fleshy parts of the arms and legs, back, wrists, ankles and face.

Many children will have cuts and grazes from normal childhood injuries. These should also be logged and discussed with the setting manager.

Children and babies may be abused physically through shaking or throwing. Other injuries may include burns or scalds. These are not usual childhood injuries and should always be logged and discussed with the setting manager.

Female genital mutilation

This type of physical abuse is practised as a cultural ritual by certain ethnic groups and there is now more awareness of its prevalence in some communities in England including its effect on the child and any other siblings involved. For those settings caring for older children in their out of school facility this may be an area of abuse you could come across. Symptoms may include bleeding, painful areas, and acute urinary retention, urinary infection, wound infection, septicaemia, and incontinence, vaginal and pelvic infections with depression and post-traumatic stress disorder as physiological concerns. If you have concerns about a child in this area, you should contact children’s social care team in the same way as other types of physical abuse.

Fabricated illness

This is also a type of physical abuse. This is where a child is presented with an illness that is fabricated by the adult carer. The carer may seek out unnecessary medical treatment or investigation. The signs may include a carer exaggerating a real illness or symptoms, complete fabrication of symptoms or inducing physical illness, e.g. through poisoning, starvation, inappropriate diet. This may also be presented through false allegations of abuse or encouraging the child to appear disabled or ill to obtain unnecessary treatment or specialist support.


All signs of marks/injuries to a child, when they come into the setting or occur during time at the setting, will be recorded as soon as noticed by a staff member.
The incident will be discussed with the parent at the earliest opportunity, where felt appropriate.
Such discussions will be recorded and the parent will have access to such records.
If there appear to be any queries regarding the injury, the local authority children’s social care team will be notified in line with procedures set out by the Local Safeguarding Children Board (LSCB).

Sexual abuse

Action needs be taken under this heading if the staff member has witnessed occasion(s) where a child indicated sexual activity through words, play, drawing, had an excessive preoccupation with sexual matters, or had an inappropriate knowledge of adult sexual behaviour or language. This may include acting out sexual activity on dolls/toys or in the role play area with their peers, drawing pictures that are inappropriate for a child, talking about sexual activities or using sexual language or words. The child may become worried when their clothes are removed, e.g. for nappy changes.

The physical symptoms may include genital trauma, discharge, and bruises between the legs or signs of a sexually transmitted disease (STD). Emotional symptoms could include a distinct change in a child’s behaviour. They may be withdrawn or overly extroverted and outgoing. They may withdraw away from a particular adult and become distressed if they reach out for them, but they may also be particularly clingy to a potential abuser so all symptoms and signs should be looked at together and assessed as a whole.

If a child starts to talk openly to an adult about abuse they may be experiencing; the procedure stated later in this document under ‘recording abuse suspicions’ will be followed.


The adult should reassure the child and listen without interrupting if the child wishes to talk
The observed instances will be detailed in a confidential report
The observed instances will be reported to the setting manager
The matter will be referred to the local authority children’s social care team
A sensitive and confidential discussion will be held with the parents/carers of any other children party to inappropriate play.

Emotional abuse

Action should be taken under this heading if the staff member has reason to believe that there is a severe, adverse effect on the behaviour and emotional development of a child, caused by persistent or severe ill treatment or rejection.

This may include extremes of discipline where a child is shouted at or put down on a consistent basis, lack of emotional attachment by a parent, or it may include parents or carers placing inappropriate age or developmental expectations upon them. Emotional abuse may also be imposed through the child witnessing domestic abuse and alcohol and drug misuse by adults caring for them.

The child is likely to show extremes of emotion with this type of abuse. This may include shying away from an adult who is abusing them, becoming withdrawn, aggressive or clingy in order to receive their love and attention. This type of abuse is harder to identify as the child is not likely to show any physical signs.


The concern should be discussed with the *nusetting manager.
The concern will be discussed with the parent.
Such discussions will be recorded and the parent will have access to such records.
A Common Assessment Framework (CAF) form may need to be completed
If there appear to be any queries regarding the circumstances, the matter will be referred to the local authority children’s social care team.


Action should be taken under this heading if the staff member has reason to believe that there has been persistent or severe neglect of a child (for example, by exposure to any kind of danger, including cold, starvation or failure to seek medical treatment when required on behalf of the child), which results in serious impairment of the child’s health or development, including failure to thrive.

Signs may include a child persistently arriving at the setting unwashed or unkempt, wearing clothes that are too small (especially shoes that may restrict the child’s growth or hurt them), arriving at the setting in the same nappy they went home in or a child having an illness that is not being addressed by the parent. A child may also be persistently hungry if a parent is withholding food or not providing enough for a child’s needs.

Neglect may also be shown through emotional signs, e.g. a child may not be receiving the attention they need at home and may crave love and support at nursery. They may be clingy and emotional. In addition, neglect may occur through pregnancy as a result of maternal substance abuse.


The concern will be discussed with the parent
Such discussions will be recorded and the parent will have access to such records
A CAF form may need to be completed
If there appear to be any queries regarding the circumstances the local authority children’s social care team will be notified.

Informing parents

Parents are normally the first point of contact. If a suspicion of abuse is recorded, parents are informed at the same time as the report is made, except where the guidance of the LSCB/ local authority children’s social care team/Police does not allow this. This will usually be the case where the parent or family member is the likely abuser, or where a child may be endangered by this disclosure. In these cases the investigating officers will inform parents.


All suspicions, enquiries and external investigations are kept confidential and shared only with those who need to know. Any information is shared in line with guidance from the LSCB.

Support to families

The setting takes every step in its power to build up trusting and supportive relations among families, staff, students and volunteers within the setting.

The setting continues to welcome the child and the family whilst enquiries are being made in relation to abuse in the home situation. Parents and families will be treated with respect in a non-judgmental manner whilst any external investigations are carried out in the best interests of the child.

Confidential records kept on a child are shared with the child’s parents or those who have parental responsibility for the child, only if appropriate in line with guidance of the LSCB with the provision that the care and safety of the child is paramount. We will do all in our power to support and work with the child’s family.

Employees, students or volunteers of the setting

If an allegation is made against a member of staff, student or volunteer   regardless of whether the allegation relates to the setting premises or elsewhere, we will follow the procedure below.
The allegation should be reported to the senior manager on duty. If this person is the subject of the allegation then this should be reported to the *owner/*registered person/*DSCO/*deputy manager instead.

The Designated Officer for the Local Authority (DO), Ofsted and the LSCB will then be informed immediately in order for this to be investigated by the appropriate bodies promptly:
The DO will be informed immediately for advice and guidance
A full investigation will be carried out by the appropriate professionals (DO, Ofsted, LSCB) to determine how this will be handled.
The setting  will follow all instructions from the DO, Ofsted, LSCB and ask all staff members to do the same and co-operate where required.
Support will be provided to all those involved in an allegation throughout the external investigation in line with DO support and advice.
The setting reserves the right to suspend any member of staff during an investigation
All enquiries/external investigations/interviews will be documented and kept in a locked file for access by the relevant authorities
Unfounded allegations will result in all rights being re-instated
Founded allegations will be passed on to the relevant organisations including the local authority children’s social care team and where an offence is believed to have been committed, the police, and will result in the termination of employment. Ofsted will be notified immediately of this decision. The nursery will also notify the Disclosure and Barring Service (DBS) to ensure their records are updated
All records will be kept until the person reaches normal retirement age or for 10 years if that is longer. This will ensure accurate information is available for references and future DBS checks and avoids any unnecessary re-investigation
The setting retains the right to dismiss any member of staff in connection with founded allegations following an inquiry.
Counselling will be available for any member of the nursery who is affected by an allegation, their colleagues in the nursery and the parents.
Our setting has a clear commitment to protecting children and promoting welfare. Should anyone believe that this policy is not being upheld, it is their duty to report the matter to the attention of the *nursery manager/*owner/*registered person at the earliest opportunity.

Our Nurseries

Bumbles Nursery Maghull

Manager: Rachael Swain
Broadwood House
31 Northway
L31 7BG

Maghull nursery is the first nursery we opened. It is a large detached building located on Northway Maghull next to the popular Bobby’s Field, story has it that there was once a horse residing there called Bobby.
We bought the building in 2004 when it was being used as a Doctors surgery. Following extensive refurbishment, it became a lovely home from home for the children we care for.

Bumbles Nursery Aintree

Manager: Ayme Westhead
St Giles Church Hall
Aintree Lane
L10 8LE

In 2007 following on from the success of Maghull nursery where we had a large waiting list, the time seemed right to open our second nursery especially when we were approached by a local school to provide quality wraparound care for the children who attended their school.

Bumbles Nursery Orrell Park

Manager: Amanda Dryhurst
49 Orrell Lane
Orrell Park
L9 8BX

Following on from our success of receiving an ‘outstanding’ grade from Ofsted we opened our third nursery to accommodate our once again large waiting list.
Here in this large detached building we have aimed to preserve its historical character whilst providing an exciting and stimulating environment for our children.

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